bb880 Account Verification Steps
Verification keeps your account and your balance secure. We ask for a copy of your national ID or passport and a selfie taken at the time of submission — not an old photo. Upload both through the verification section in your account settings. Our team reviews submissions and you will see your status update in the same section once the check is
done. A verified account has no withdrawal holds triggered by identity checks, and it is the only way to recover access if you ever lose your login details. Completing verification early means nothing interrupts a withdrawal when you actually need it.
- Go to verification — Open account settings and tap the verification section. You will see which documents are still needed.
- Upload your ID — Submit a clear photo of your national ID or passport. Both sides are required for a national ID.
- Take a live selfie — The form asks for a selfie taken at submission time — hold your ID next to your face as shown in the example.
- Wait for confirmation — Our team reviews your documents and updates your verification status in account settings, usually within one business day.